Shipping Policy

Thank you for choosing NurayArts! We are committed to ensuring that your order is delivered securely and on time. Please review our Shipping Policy below for details on processing times, shipping methods, and transit times.

1. Order Processing Time

  • All orders are processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking details.
  • Orders placed on public holidays will begin processing on the next business day.

2. Shipping Methods and Flat Rates

  • Domestic Shipping: We offer standard domestic shipping within the United States at a flat rate of $3.95 per order.
  • International Shipping: For orders outside the United States, we offer standard international shipping at a flat rate of $9.50 per order.

Please Note: These flat rates are the only shipping charges applied to your order, regardless of the quantity of items purchased. No additional shipping fees will apply. The above charges include all costs that may be incurred during shipping.

3. Transit Times

  • Domestic Orders: Transit time is typically 3-6 business days from the date of shipment.
  • International Orders: Transit time generally ranges from 10-25 business days, though it may vary depending on the destination country and customs processing.

Note: Transit times are estimates and may be affected by factors beyond our control, such as customs delays, holidays, and severe weather.

4. Tracking Your Order

  • Once your order has shipped, you will receive an email with a tracking number, allowing you to monitor its status at any time.
  • For assistance with tracking, please contact our customer support team at support@nurayarts.com.

5. Shipping Issues

  • If your package is delayed or does not arrive within the estimated transit time, please reach out to us at support@nurayarts.com, and we will work with the carrier to resolve the issue.
  • In cases of lost packages, we may offer a replacement or refund as applicable.

For any additional questions or assistance, please feel free to contact our customer support team. Thank you for shopping with NurayArts!